From the entire team @HeywoodHOA, Happy Holidays!
This year flew by faster than we could have anticipated. The rate at which our HOA management company moves, let alone our personal lives, and the changes we’ve implemented over the past 12 months has really accelerated the pace way beyond years in the past. But, I would be naive to deny the future pace will be any different.
We wanted to take a moment to slow down and reflect on the year by thanking all those we had the privilege of doing business with throughout 2016 and in years past. This time of the year allows us to take a breath and really remember why we enjoy what we do, day in and day out – The people we work with.
To our Homeowners & Residents:
2016 was a great year at our Arizona community management company. We realized what an asset the homeowners we work with every day of the year are. In 2017, we are bringing in additional staff members, realigning our customer (homeowner & resident) success goals, and making sure the way we continue to interact with homeowners is overly empathetic to their inquiry, regardless of its merit and their individual status within the community. We want to make sure those that interact with our staff are set up for success from the beginning. So, with that, we thank the homeowners and residents for their feedback that assisted us with this realization and made sure we knew their individual and collective successes and pain points so we can continue to improve and open new channels for success.
To our Board & Committee Members:
Thank you for the time and service you’ve spent away from your careers, families, friends, and life in general. Without you, it would be difficult to continually improve the individual homeowners’ associations and communities you, as do we, care so much about. We promise to continue to treat each community association like it’s one we reside in ourselves. Your commitment to volunteer as an HOA board member or volunteer is a testament to your desire to make your community the best it can be.
To our Vendors:
Thank you for your continued professional service and hard work. We rely heavily on our vendors to make us look good by keeping work at an honest price and completed in a timely manner. For all you do, we thank you and hope 2017 is and even better year than 2016 was.
To our Staff:
Our staff’s willingness to put others needs before their own continues to showcase our team’s commitment to go way above and beyond the industry norm. Each year our staff grows more united, reflecting the resemblance of an unwavering and overly-energetic family unit, although most roles and tasks are somewhat agnostic of each other. We are eagerly looking forward to our continued team efforts in 2017.
Looking Forward to 2017
We’re more excited than ever for the new year. Our core values will drive the change we want to see take place but also help us keep what matters most at the cornerstone of what we do – The long-term commitment we pledge to our existing clients. Our commitment to those we serve is the driving force that ensures our clients experience the best service we have to offer year after year.
Enjoy your holiday season
Larry Heywood
President @ Heywood Community Management
Heywood Community Management specializes in homeowners' association (HOA) management in Arizona and surrounding areas such as Gilbert, Chandler, Tempe, Mesa, Queen Creek, Scottsdale, Phoenix, and more. Heywood HOA Management has actively been a part of Arizona's Real Estate market since 1933. With a single focus on community association management, Heywood Community Management is dedicating its resources to raising the community management standard of quality.
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