Frequently Asked Questions
How do I contact the board of directors?
The management company serves as a liaison between residents and the Board, so the Community Manager will be the first point of contact for any situation. If applicable, the Community Manager will schedule the matter to be presented at the next Board meeting. If it is an urgent matter and cannot wait until the next Board meeting to be discussed, the Community Manager will contact the Board and discuss how they would best like to handle the situation.
How do I get my mail forwarded to me when I leave for the summer?
Please be aware that mail sent from your HOA does not get forwarded by the post office. If you are a seasonal resident, please be sure to contact the management company when you are leaving for extended periods of time and wish for your mail to be forwarded to a different address. The same goes when you return. Please always notify the management company of any address, phone number or email changes.
I want to paint my house. Do I need approval?
One of the benefits of a homeowners association is the ability to create and maintain a pleasing and cohesive physical appearance within the neighborhood. To accomplish this goal, any exterior changes to your property must be submitted for review and approval before any permanent exterior alterations or improvements are made.
I have a maintenance issue with my property. Who do I contact?
Please report all maintenance issues utilizing the contact form found here. If it is an emergency type issue (i.e. water leak) please call our office at 480-820-1519. Our main phone number is answered by a human 24 hours a day, 7 days a week.
What are the Transfer/Disclosure fees?
Resale disclosure fees are authorized per Arizona Revised Statutes for all homes sold within communities that have an HOA. The HOA resale package will provide all of the required documentation the buyer is to receive allowing them to receive disclosure of the HOA’s rules and regulations as well as the HOA’s financial standing/budget etc. This is very important to a buyer because it can affect what the buyer can do with the property as well as disclose if the HOA is financially sound.
How do I get a copy of my community’s CC&Rs / Rules?
If your community has a website, you can download documents from it, including the CC&Rs or any rules and regulations specific to the community. The best way to find your community website is by searching for it on Google or by visiting our Communities Page. All of our community websites rank within the first 3 search results on Google search engine.